Privacy Policy

1. Introduction

Pattermere ("Pattermere", "we", "us", or "our") provides analytical tools and dashboard access for reviewing digital asset activity across multiple exchanges. We are committed to protecting the privacy of visitors and registered users of our website and services (collectively, the "Service"). This Policy describes the categories of information we may collect, how that information is used, the circumstances under which it may be shared, and the choices available to you.

By accessing or using the Service, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, you should not use the Service.

2. Information We Collect

We may collect the following categories of information in connection with your use of the Service:

• Account and Contact Information: name, email address, and other details you provide when registering for access, requesting information, or communicating with us.
• Usage Data: information about how you interact with the Service, including pages visited, features used, timestamps, and referring/exit pages.
• Device and Technical Data: IP address, browser type, operating system, device identifiers, and similar technical information collected automatically.
• Cookies and Similar Technologies: data collected through cookies, local storage, and comparable tracking technologies as described in Section 6 below.
• Communications: records of correspondence if you contact us via email, contact forms, or other channels.

We do not intentionally collect sensitive personal data (such as health information, biometric data, or government identifiers) through the Service unless separately required and disclosed.

3. How We Use Information

Information collected through the Service may be used for the following purposes:

• To provide, operate, and maintain the Service and associated dashboard features.
• To respond to inquiries, process access requests, and provide customer support.
• To improve, personalize, and develop new features, content, and functionality.
• To monitor usage patterns, detect fraud, and maintain the security and integrity of the Service.
• To send administrative communications, updates, and, where consented, marketing communications.
• To comply with applicable legal obligations and enforce our Terms of Use.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Service, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• Service Providers: with third-party vendors who perform functions on our behalf, such as hosting, analytics, and communications, subject to confidentiality obligations.
• Legal Requirements: where required to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality arrangements.
• Protection of Rights: to protect the rights, property, or safety of Pattermere, our users, or others.

6. Cookies and Tracking Technologies

The Service uses cookies and similar technologies to recognize your browser, remember preferences, and understand usage patterns. Categories of cookies may include strictly necessary cookies (required for core functionality), performance and analytics cookies, and functional cookies. Most browsers allow you to control cookies through their settings; however, disabling certain cookies may affect the functionality of the Service.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of your relationship with us, legal or regulatory obligations, and the resolution of disputes.

8. Data Security

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through the Service.

9. International Data Transfers

Information collected through the Service may be stored and processed in jurisdictions other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, and the right to data portability. To exercise any applicable rights, please contact us using the details provided on our Contact page. We will respond to verified requests within the timeframe required by applicable law.

11. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take reasonable steps to delete it.

12. Third-Party Links

The Service may contain links to third-party websites or services not operated by Pattermere. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.